Exchanges and Return Policy
We hope you will love everything that you order from us, but don’t worry if something isn’t quite right. OHOY SWIM offers refund or store credit only for full price items and purchases made on our website, you can then reorder your correct style, color, and size.
You are entitled to an exchange within 14 days of your purchase for the refund or a store credit only. Please note that the product must be returned unused, in original packaging including all tags. Please try the swimwear with underwear as we don't use plastic hygiene liners on our products. (We are still searching eco-friendly option for hygiene liners.)
Please write us in English with your return request at: firstname.lastname@example.org
We are a Scandinavian owned company and our team speaks English, not Finnish.
All discounted items cannot be returned or exchanged.
Refund or store credits will be issued within 2 to 3 business days upon receiving the exchange items.
Please email email@example.com to authorize the return. To complete your return, we require a receipt or proof of purchase.
OHOY SWIM is not responsible for the shipping costs of your return or exchange item/s.